🎁 Genuine Leather Straps Set 20mm (100% off)
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FREQUENTLY ASKED QUESTIONS
Buy with confidence. We've got you covered.
Is this the Official Store?
Yes. You are buying directly from the factory, with no intermediaries. This is the Official Global Distributor site (paganidesign.com).
Ordering here guarantees you receive a factory-inspected timepiece backed by our Exclusive 3-Year Warranty. Note: We cannot support purchases made on unauthorized sites.
Will I have to pay Customs or Duties?
No hidden fees. We ship using a Duties & Taxes Prepaid service.
We cover all import taxes and duties upfront. The price you see at checkout is the final price you pay. No surprises upon delivery.
How fast is shipping?
Enjoy Free Worldwide Shipping on all orders over $50. We process orders within 24-48 hours.
- USA & Europe: 5-7 Business Days.
- Rest of World: 7-10 Business Days.
You will receive a tracking number immediately after dispatch. For specific transit times to your region, please visit our Shipping Policy.
How does the 3-Year Warranty work?
Peace of mind included. Our warranty covers any manufacturing or movement defects for 3 full years. If your watch has a factory issue, we will repair or replace it free of charge. This premium support is exclusive to our official customers (paganidesign.com).
Returns & Holiday Policy
Shop early, worry-free. We have activated our Extended Holiday Returns.
Any order placed from November 15th can be returned until January 31st, 2026, or 14 days after delivery (whichever is later). As long as the watch is unworn with tags intact, you can return it for a full refund.
