Terms of Service

TERMS OF SERVICE
Last updated: March 12, 2025

Welcome to Pagani Design. These Terms of Service govern your use of our website and the purchase of our products. By accessing or using this site, you agree to comply with these terms. If you do not agree, please do not use our website.

1. GENERAL TERMS
Pagani Design operates this website, and throughout the site, the terms "we," "us," and "our" refer to Pagani Design. We offer this site, including all available information, tools, and services, conditioned upon your acceptance of these terms, policies, and conditions. By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service.

We reserve the right to refuse service to anyone for any reason at any time. We also reserve the right to modify or discontinue the website, its content, or any services offered, without prior notice.

2. ACCOUNT AND PAYMENT INFORMATION
You agree to provide accurate, current, and complete information for all purchases and account registrations. If any information is incorrect or outdated, we are not responsible for issues arising from inaccuracies.

We reserve the right to cancel orders that, in our sole discretion, appear to be fraudulent or placed by unauthorized resellers. If an order presents a high risk of fraud, we may request additional verification, such as a photo of the customer's identification document alongside the payment card used (with only the last four digits visible). Failure to provide this verification may result in order cancellation.

3. RETURNS AND REFUNDS
Our return policy allows for returns within 14 days from the date of receipt, subject to the conditions outlined in our Return Policy. Certain products, such as special editions, limited editions, and personalized items, are not eligible for free returns. If a return is not sent within the 14-day period after a return label is provided, the label will expire, and we will not guarantee receipt or refund of the item.

Chargebacks or PayPal disputes initiated without prior communication with us will delay the refund process, as we can only issue a refund once the dispute is resolved. Fraudulent chargebacks may result in a permanent ban from purchasing from our store.

4. SHIPPING AND DELIVERY
We strive to deliver orders in a timely manner. However, we are not responsible for delays caused by couriers, customs, or other external factors. Once an order is shipped, the responsibility for tracking and receiving the package lies with the customer.

If an item is returned to us due to an incorrect shipping address provided by the customer, additional shipping fees may apply for resending the package.

5. PRODUCT AVAILABILITY AND PRICING
Prices and product availability are subject to change without notice. We reserve the right to limit the quantity of any product available for purchase. In the event of an error in product pricing or description, we reserve the right to correct the error and cancel any affected orders.

6. LIABILITY AND WARRANTIES
All products are sold "as is" and "as available." We do not guarantee that our website or services will be uninterrupted, error-free, or secure. We disclaim all warranties, whether express or implied, regarding the quality, performance, or fitness of our products for a particular purpose.

In no event shall Pagani Design, its directors, employees, affiliates, or service providers be liable for any indirect, incidental, punitive, or consequential damages arising from the use of our services or products. Our total liability is limited to the amount paid for the product.

7. FRAUDULENT ACTIVITIES
We actively monitor fraudulent activities, including unauthorized chargebacks, false disputes, and abuse of our return policy. If we identify fraudulent behavior, we reserve the right to:

  • Cancel existing orders and restrict future purchases.

  • Report fraudulent transactions to the appropriate authorities and payment processors.

  • Take legal action if necessary.

8. INTELLECTUAL PROPERTY
All content on this site, including text, images, logos, and product designs, is owned by Pagani Design and protected by international copyright and trademark laws. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

9. GOVERNING LAW AND DISPUTE RESOLUTION
These Terms of Service are governed by the laws of the United States and the European Union, depending on the location of the customer. In the event of a dispute, both parties agree to attempt an amicable resolution before taking legal action. Any legal claims must be filed in the appropriate jurisdiction where Pagani Design operates.

10. CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms of Service at any time. It is the customer's responsibility to review these terms periodically. Continued use of our website constitutes acceptance of any changes.

11. CONTACT INFORMATION
For questions regarding these Terms of Service, you can contact us at:

By purchasing from our store, you acknowledge and agree to these Terms of Service.


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14-day return period

We offer a 14 day return or exchange policy if you are not happy with your order for any reason.